The Trail Of Painted Ponies BBB Business Review

Ask The Trailmaster

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Jean whitaker from Las Vegas nevada wrote on November 17, 2017:
I have 2009 and 2007 Christmas painted ponies. you said we could sell them on eBay, is there any other way to sell them? And how much are they worth? Perfect condition, box included?
Response From Trailmaster:
I'm going to let my answer to this question be a response to a number of other Ask the Trailmaster questions that have come in. First, it is impossible to say exactly how much a retired figurine is worth. We do not have a way of determining a set value on older Ponies. It all depends on how rare it is, its condition, whether it was signed by the artist, what the demand is, how much a collector is willing to pay to add it to their collection. Some figurines may be worth the retail price you paid when you bought it, while someone who wants to add a particular Pony to their collection may be willing to pay a significantly higher price. Many of the retired earlier Painted Ponies, with low numbered editions, are selling for hundreds of dollars. The highest price we are aware of paid for a retired Pony was $1,200. Secondly, we are in the process of developing a place for people to buy/sell rare Ponies, but for the time being the best place to go is eBay, or, additionally, a new place that has just been brought to our attention. It has a long address but may be worth your checking out: https://www.facebook.com/groups/PaintedPoniessellbuyswapauction/

gretchen mayeux from louisiana wrote on November 16, 2017:
just obtain two pictures of black and white ponies with some red painted on burlap with the artist name bibi. it is numbered.
Response From Trailmaster:
This doesn't sound like an Official Painted Pony. There have been several knock-off painted horse lines and perhaps this picture is one of them.

Lu Ann W Turlington from North Carolina wrote on November 14, 2017:
Do all painted ponies come in a box. Some have that they come in laminated boxes others say nothing about being boxed.
Response From Trailmaster:
When purchased new from a reputable retailer, or the Official Trail of Painted Pony Store, all legitimate figurines come in a laminated box.

Dean Hubbard from wagoner okl wrote on November 10, 2017:
here is the horses mi need to replace Inspirational item 12299, Blondes item 12227, for spacious skies item 12274. i would also like to inquire about could a person still get cowgirls rule item 4026390,boot scootin horse item 1454,wound up time on the range item 1541.thank you for your time will be waiting to here from you.
Response From Trailmaster:
Sorry it has taken so long to respond. In addition to eBay, you may want to visit the following: https://www.facebook.com/groups/PaintedPoniessellbuyswapauction/

Sandy Dean from Mississippi wrote on November 07, 2017:
I received a Magic Mystic Mare for my birthday - it is a 1E/ however it is not numbered - what does this mean?
Response From Trailmaster:
I hate to say it but it means that a human error took place. All the Painted Pony figurines are supposed to be hand-numbered on the underside of the base, and someone messed up.

Adriana from Texas wrote on November 04, 2017:
My beloved Medicine Horse and Sacred Refelction of Time Ponies broke during a Relocation service. Were can I fine them again? They were a presentar for my Husband. Thank You in advance. Adriana.
Response From Trailmaster:
Your best bet is eBay, but we will let several private sellers who have collected special Painted Ponies in the past know which Ponies you are interested in. Please contact Rikki at: rikki@paintedponies.com.

Dean Hubbard from Wagoner,okla wrote on November 01, 2017:
My wife and I just moved into a new house,and five of her special ponies got broke in the move,I know they can be glued but I would really like to possibly find her some to replace them if any one had them for sale. I will get all the information and submit it later.
Response From Trailmaster:
When you do identify the broken Ponies, let us know. We may have some in the Vault or in our Official Store. Contact: rikki@paintedponies.com.

margaret cook from melbourne australia wrote on October 29, 2017:
I have a small collection of painted ponies some of which are now retired, I am interested in selling but do not know how to go about it can you offer any suggestions
Response From Trailmaster:
At this point, the primary way to resell Painted Ponies is through eBay. Since you are writing from Australia, not sure how that would work, how shipping would be handled.

Kim stagg from Canada wrote on October 26, 2017:
I have purchased "night flight" one tip of the wing is broken off. Do you have a return policy or how can this be fixed. Thanks
Response From Trailmaster:
Sorry to hear this. Please check with the retail location where you purchased the piece and see what their return policy is.

Donna Merritt from Goldsboro, NC wrote on October 24, 2017:
I have an ear broken on my pony, What is the best way to fix it?
Response From Trailmaster:
Super glue should probably be used to re-attach the broken piece. You may want to check with a local crafts store to see what they would suggest about smoothing and repainting the crack.